Frequently Asked Questions
Where are you located?
Are your products original?
I'd like to stock my products in your store, how do I do that?
To celebrate African beauty and innovation, we are currently seeking partners that would like to sell their products on our beauty platform. If you have an original line or brand you’d like us to sell on our page, please contact us at firstname.lastname@example.org.
I don't like what's in store. How can I get what I want?
How do I get in touch with you?
For questions about online ordering and/or pre-orders, please contact us via DM on Instagram @asminibeauty or via Whatsapp at +12405433089. We will get back in touch with you within 24-48 hours.
Stock purchases are delivered within 1-7 business days. Please ensure to provide the full delivery address and location when checking out to avoid delays and delivery errors. We do not offer refunds for returned deliveries. Returned deliveries will incur a new delivery fee in order to be dispatched again.
Do you deliver only in certain listed cities?
We can get you your goods to wherever you are. Don’t see your location? Contact us via email or whatsapp and we’ll make it happen. We are working on expanding our delivery database.
How long will my pre-order take to get here?
I need my items urgently, can I get them sooner?
Can I pay a deposit?
Can I just text you to purchase?
How do I go about making payment?
Exchanges / Refunds